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Unstructured Data Analytics How to Improve Customer Acquisition, Customer Retention, and Fraud Detection and Prevention

Jean Paul Isson, "Unstructured Data Analytics: How to Improve Customer Acquisition, Customer Retention, and Fraud Detection and Prevention"
English | ISBN: 1119129753 | 2018 | 432 pages | PDF | 6 MB

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Customer Development First Steps for Product Managers
Customer Development First Steps for Product Managers
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 1.5 Hours | 763 MB
Genre: eLearning | Language: English

Without a clear understanding of your customer, you simply can't build a good product. That's why customer development is such a critical stage of product management. Customer development is the process of interviewing real users and building personas that summarize their wants and needs. In this course, you can learn the basics of customer development: finding users, preparing questions, and conducting interviews that reveal accurate insights. Instructors Cole Mercer and Evan Kimbrell also show how to use the information you've learned to build robust user personas and test and validate your product ideas.

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Lead Right for Your Company's Type How to Connect Your Culture with Your Customer Promise [Audiobook]
ASIN: B0748NTMRS, ISBN: 1536663182 | 2017 | [email0;protected] kbps/PDF companion | ~07:36:00 | 217 MB

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Services Marketing Integrating Customer Focus Across the Firm

Services Marketing: Integrating Customer Focus Across the Firm by Valarie A. Zeithaml
English | 20 Apr. 2017 | ISBN: 0078112109 | 544 Pages | PDF (True) | 22.11 MB
Zeithaml's Services Marketing introduces readers to the vital role that services play in the economy and its future.

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Security Analyst Training - Customer And Legal Agreements

Security Analyst Training - Customer And Legal Agreements
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 1.5 Hours | Lec: 8 | 514 MB
Genre: eLearning | Language: English

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Chief Customer Officer 2.0 How to Build Your Customer-Driven Growth Engine

Jeanne Bliss, "Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine"
English | 2015 | ISBN: 1119047609, 8126557966 | 288 pages | EPUB | 9.7 MB

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Enhancing Customer Experience in the Service Industry  A Global Perspective

Enhancing Customer Experience in the Service Industry :
A Global Perspective

by Surya Poudel and Levent Altinay
English | 2016 | ISBN: 1443884960 | 284 Pages | PDF | 1 MB

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The Intimate Supply Chain Leveraging the Supply Chain to Manage the Customer Experience

David Frederick Ross, "The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience"
2008-06-09 | ISBN: 1420064975 | 304 pages | PDF | 14 MB

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Dan Kennedy - 4X Customer Value Accelerator

Dan Kennedy - 4X Customer Value Accelerator (2 MP4, 2 MP3, 4 PDF)
English | Size: 963.44 MB (1,010,235,135 bytes )
Category: Business
Dan Kennedy reveals the secret tactics Disney employs to get their customers to spend 4 times more than they budgeted for - and still be happy about it. You will get the principles that give you the power to boost the amount of money you ll be able to put in your pocket for every customer you acquire.

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Managing Customer Experience and Relationships A Strategic Framework, 3 edition

Managing Customer Experience and Relationships: A Strategic Framework, 3 edition by Don Peppers and Martha Rogers
English | 2016 | ISBN: 1119236258 | 624 pages | PDF | 9 MB

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